Seven Essential Skills to Help You Speak More Confidently

Communication is a skill, which means you can develop and improve it.


Here are seven key skills training courses to help you communicate with more confidence, poise and impact.
These apply to almost any situation, be it at work, a formal public speaking event or even a difficult conversation...

1. Speaking with Impact

2. Confident Communication for Women in the Workplace

3. Storytelling to Influence: Speaking and Presenting

4. Effective Inclusive Communication

5. Handling Aggressive Verbal Complaints

6. Confident Communication and Assertiveness

7. Influencing and Negotiating Upwards


Use discount code SPEAK20 on any booking form to get £20 off any course!

1. Speaking with Impact

Length: 1 day
Location: Online or Face-to-Face
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Join Communications Consultant, Sandra Miller, on this interactive one-day training course to receive individual feedback, improve your public speaking skills and take away key tips on how to prepare yourself for stressful situations.

2. Confident Communication for Women in the Workplace

Length: 1 day
Location: Online or Face-to-Face
View dates and locations here

Through innovative role-play scenarios in various communication settings led by Vocal Communications expert, Anne Walsh, dive into numerous communication styles and language choices that explore communicating from a position of knowledge and confidence.

3. Storytelling to Influence: Speaking and Presenting

Length: 1 day
Location: Online or Face-to-Face
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Through a range of practical exercises, led by RADA trained, Sandra Miller, leave the day knowing how to make a lasting impression in the workplace.

4. Effective Inclusive Communication

Length: 1 day
Location: Online or Face-to-Face
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Through interactive workshop sessions, learn how to identify and overcome potential barriers to communication; apply effective written and verbal communication technique and utilise efficient technology to improve accessibility.

5. Handling Aggressive Verbal Complaints

Length: 1 day
Location: Online or Face-to-Face
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Through interactive roleplays and exercises, designed to simulate real-life situations, learn how to calmly respond to aggressive complainants whilst staying poised and with your emotions controlled.

6. Confident Communication and Assertiveness

Length: 1 day
Location: Online or Face-to-Face
View dates and locations here

Demonstrating the healthy confidence to stand up for your beliefs and ideas while not coming across defensive, is an invaluable tool to have in the workplace. However, it is a challenge for most professionals to be advocates for themselves.

7. Influencing and Negotiating Upwards

Length: 1 day
Location: Online or Face-to-Face
View dates and locations here

When it comes to the public sector, there’s lots at stake with negotiating policies, public spending terms and tough compromises between departments with subtle hierarchy issues. To make big changes, you need to know how to present convincing cases to senior staff.


These are just some of the popular courses you can attend, but we have lots more available that will help you improve or develop your skills and achieve your goals in 2022.

View our Full Range of Upcoming Courses 

Your personal development should never be stagnant, that’s why we’re constantly adding new, beneficial courses for public sector professionals to take advantage of. View the full list of upcoming courses by clicking the button below.

Discount code for verbal communications courses