Essential Skills to Help Maintain Your Confidence at Work in 2021 

2020 has changed the way we live; from working remotely to adapting to a new reality. We experienced many challenges, including staying confident and positive in a working environment.  As we emerge into a new era of work, there are skills that can help you maintain confidence. 

So, how do we go into 2021 with a bang?

  • Practice and Develop Self-Confidence 
  • Keeping a Growth Mindset 
  • Professional Development 
  • Communication and Assertiveness 
  • Preparing for the Future  

Practice and Develop Self-Confidence

Did you know that gaining and maintaining self-confidence is a skill? You can master it by learning, practicing, and persistence. When you work on improving a particular area or skill, your confidence will grow over time but how can you train yourself to be more confident and optimistic at work? 

Accept that the pandemic is beyond your control. Embrace the challenges that this time is throwing your way by taking control of the small things, such as mastering new skills to achieve that confidence boost. 

Keeping a Growth Mindset

Have you ever heard someone say she’s a natural born singer? This is great example of a fixed mindset: believing in fixed traits rather than working on development and improvement. 

aving a growth mindset and implement it across your organisation, can really help your team to be more innovative, allowing services to be delivered more efficiently. 

A leader with a growth mindset uses a changing environment to thrive, and believes that talent skills (i.e., communication, innovation and team-work) can be developed through hard work, in learning from mistakes and in implementing good strategies. 

Professional Development

Your professional development should not be put on hold. It is key to talk about your professional development goals with your manager. Workplace culture has changed last year, and you must gain an understanding of areas you need to improve in. The first step is to have a conversation with yourself and ask: 

  • How can I improve at work? 
  • How can I overcome challenges at work? 
  • Where do I see my career developing and how do I get there? 
  • How do I communicate with my team and could it be more effective? 

Try learning new skills or ask for more responsibilities. To keep up with a fast-paced world, you need to take some small steps forward and know which direction to move in which requires self-awareness.  

Communication and Assertiveness

Expressing ourselves assertively can be difficult, especially during these times of self-isolation. However, using assertive communication can help strengthen relationships with colleagues.

Firstly, you need to understand assertiveness and how it helps our communication. When you are assertive, you are calm, confident, direct, and honest.

Assertiveness can help you make an impact in a positive way, ensuring that you are perceived the way you intend to be. Be clear what you want to communicate and consider how you are going to say it and then, think about how it might impact the other person.  

Preparing for the Future

Every day is unprecedented, and we will encounter challenges throughout our lives and careers, but you will learn so much from them. You must use every skill you have learnt so far to stay calm, positive, and constructive where possible. You are learning to be stronger and more resilient.  

Maintain good communication with your team, remember they are struggling too and, if you are unsure about anything, ask!

Get involved in the conversation! 

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If you would like to discuss any of the details you have read in this blog, please contact us on 0800 542 9440 or email 

Contact our In-House Training team on or call 0800 542 9414