Which of Our Training Courses Are Face-to-Face Right Now?

Think zero distractions, a hands-on experience and dedicated time to network with fellow public sector professionals, our face-to-face training courses are back and here to stay. 

If you're interested in finding out more about our upcoming face-to-face training courses for 2023 and how you can book, you're in the right place.

Read on to view the full list...

People sat round a table discussing face-to-face training courses for the public sector

What Are the Benefits of Face-to-Face Training Courses?

Virtual courses will always be an important part of our future, but as face-to-face courses reopen, you should know about all the benefits they offer…

  1. Hands-on experience

One of the main benefits of our face-to-face courses is the rich hands-on learning experience. Whether you’re taking part in a group exercise, workshop or tutor-led discussion, having hands-on experience means you’ll gain a deeper understanding of the course topic and you’re more likely to remember what you’ve learnt if it’s through physical activity.

  1. Greater communication and collaboration opportunities

Information isn’t just understood through speaking and listening, it’s also understood through body language cues and visual expressions. Through face-to-face learning, you’ll understand your trainer and their aims for the course in more detail. In most of our courses, you’ll also receive individual feedback from the trainer to help you improve in the future. Here, you can work alongside other delegates to uncover what you can do to improve and start making changes right away.

  1. Connect with other delegates

Other delegates on your course will likely have different job titles and responsibilities in the public sector. This means you can gain a deeper understanding of your industry, and the businesses within it and potentially meet delegates you can make a lasting connection with. You never know, they might be an expert in their field, so go in with open ears and get to know everyone.

Want to find out what training other public sector professionals are taking? Discover the most in-demand training courses for the public sector here.

  1. Fewer distractions = more engagement

It’s easy to become distracted at home with notifications buzzing, dogs barking or children running around. You can forget all of that during our face-to-face courses and simply focus on the day and your learning. Our face-to-face courses are jam-packed with interactive workshops and delegate discussions, so you won’t have time to think about your home to-do list or distractions.

Already convinced? Click the button below to view the full list of our upcoming face-to-face training courses:

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Where Can You Attend a Face-to-Face Training Course?

Whether you're based down in the south or up north, we run our face-to-face training courses across the UK to give everyone the chance to attend.

Learn more about the locations and upcoming dates for each here.

UMG training course face-to-face locations

Upcoming Face-to-Face Training Courses

Here are our face-to-face training courses that will take place in the last few months of 2022 and the start of 2023...

January 2023 

Developing High-Performing Teams (19th January 2023 - Central London)

Led by People Development Consultant, Hayley Lewis, our Developing High-Performing Teams training course will teach you how to enhance the performance of your staff and improve processes to ensure your organisation is in the best position to achieve desired outcomes.

Learn more about our Developing High-Performing Teams course.

Speaking with Impact (25th January 2023 - Central London or 14th February - Central Manchester)

Not only is this course one of our most popular verbal communication courses, but it was designed for face-to-face interactions. Run by RADA Trained Communications Consultant, Sandra Miller, you’ll learn how to speak effectively for the public sector through interactive exercises in a supportive environment. You’ll leave the day with the confidence and skills to engage an audience and powerfully use your voice for presentations, senior meetings or addressing your team.

Read the full 'Speaking with Impact' agenda.

Effective Briefings and Submissions (26th January 2023 - Hybrid or Virtual or 14th March - Central London)

Led by our Communications Trainer, Sue Calthorpe, this course will help you develop more effective planning structures, teach you how to write accurate, clear, and understandable text and gain techniques to distil large volumes of information into clear and succinct summaries. Discover the power of succinct briefings and submissions which can improve the ability to influence key decision-makers and stakeholders. Who doesn’t want that?

Learn more about this course.

Confident Communication for Women in the Workplace (26th January - Central London or 29th March - Central Cardiff)

There’s no doubt that the pandemic turned everything upside down. But, according to the latest finding of LinkedIn’s Workforce Confidence Index, professional women were more impacted by the pandemic than professional men. This course will give you an effective toolkit full of performance-based techniques that will transform your personal power and communication skills - all in an empowering room full of professional women aiming to have the greater impact in the workplace that they deserve.

Find out more and secure your place.

Women in Leadership (31st January 2023 - Central Edinburgh or 14th February - Central Manchester or 21st February - Central London)

Although more than half of civil servants are now women, there is still visibility of inequality as seniority increases. Join other exceptional women from the public sector to identify strategies to lead with purpose and conviction, establish techniques to set boundaries and remain true to your vision through discussion and practical exercises.

Read the full agenda here.

February 2023

Presenting With Impact (7th-8th of February - Central London)

This two-day training course will develop your ability to deliver a clear message, captivate any audience and leave a lasting impact which is a crucial skill for all public sector professionals. Throughout the course, you'll receive expert feedback on your speaking skills to help you build upon your current skills to become an influential speaker. 

Read the full agenda here.

Effective Business Process Mapping (8th February - Central London)

Deliver beneficial change through powerful techniques that can help you depict progression steps and improve efficiencies. Led by Management Consultant, Jonathan Bottomer, you'll leave with the capability to measure performance, identify problem areas, model current and future processes and validate change.

Learn more here.

Leadership Skills for Emerging Managers (9th February - Central London)

Whether you’re new to managing others or you want to gain new leadership skills to improve the management of your team, this course is perfect for you. This course gives you the core practical skills to manage and lead your teams to success remotely or in the office through interactive group exercises. By the end of the day, you’ll take away the skills to deal with some of the more difficult aspects of people management including handling challenging conversations, giving negative feedback and managing poor performance. You’ll be ready for anything!

Read the full agenda for our Leadership Skills for Emerging Manager course.

Influencing and Negotiating Upwards (22nd February - Central London)

We know that to make big changes, you need to know how to present convincing cases to senior staff. During this interactive course, you’ll learn the theory and techniques behind influencing and negotiating upwards through collaborative breakout rooms and exercises. Run by former Ambassador and UK Diplomat, Charles Crawford, you’ll leave with the techniques and confidence that will get you and your organisation the best results.

Learn more about this course and secure your place

Effective Premises Compliance Audits (28th February - Central London)

This practical course gives you the opportunity to carry out a mock premises compliance audit and identify health and safety risks you should look out for. You’ll also gain the necessary skills to avoid fines, and legal and regulatory action and keep your workforce safe.

Read the full agenda here.

Storytelling to Influence: Speaking and Presenting (28th February - Central London)

Storytelling is one of the most powerful ways to engage an audience. Led by RADA trained, Sandra Miller, you’ll develop the ability to tell compelling stories that leave powerful impressions through a range of theoretical learning and practical exercises.

Read the full 'Storytelling to Influence' agenda

March 2023

Effective Written Responses to Complaints in the Public Sector (15th March - Central London)

We know you’re working hard to keep everyone happy, but this course is specifically designed to help you respond effectively when those complaints do come through. During this course, you’ll analyse good and bad complaint responses, learn how to improve them and how to summarise complex and sensitive information with care.

Read the full agenda for this course.

Advanced Minute Taking (23rd March - Central London)

Struggling to keep up in meetings and turn your minutes into actionable points for your team? Through writing sessions, gain the confidence to create great meeting notes and turn them into insightful and actionable points with expert feedback from our trainer. 

Learn more about our 'Advanced Minute Taking' course.

Book Your Place on a Face-to-Face Training Course

Whether you want to improve the impact of your voice, develop more personal responses to complaints or create more effective briefings and submissions. We’re sure we’ve got something just for you. Click the button below to view all upcoming courses.

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