What skills do you need to be an effective leader in the public sector?

How do we navigate successful leadership in a socially distanced and remote working world? 

Government and public services have changed substantially in the last year and so have the demands on public sector leaders. 

Do you have the leadership skills that employers look for and that create a high-performing team? Whether you are an office manager or a project leader, all successful leaders require certain soft skills to help them positively interact with employees, stakeholders and team members. 

  1. Communication Skills 

 A leader in the public sector is someone who inspires positive change by empowering those around them to work toward common objectives. One of the most powerful tools for doing so is communication. 

Effective communication is vital to gain trust and align efforts in the pursuit of goals. When communication is lacking, important information can be misinterpreted, causing relationships to suffer and, ultimately, creating barriers that hinder progress. 

 If you’re interested in enhancing your leadership capabilities, here are some communication skills that we believe are vital to being an effective leader:

  • Speak with impact 
  • Use active listening techniques 
  • Learn quick thinking skills 
  • Be assertive 
  • Use storytelling techniques when presenting 
  • Learn editing skills 
  • Use expression to share your ideas 
  • Facilitate group conversations 
  • Be aware of nonverbal communication 
  • Learn effective presentation skills 

Check out our verbal communications courses here. And our written communication courses here. 

    2. Giving Motivation and Being Inspirational

Leaders need to inspire their team to go the extra mile; just paying a fair salary is typically not enough inspiration (although it is important!). There are a number of ways to motivate your teamyou may build employee self-esteem through recognition and rewards, or by giving employees new responsibilities to increase their sense of investment in the organisation. 

Leaders must learn what motivators work best for their team members to encourage productivity and passion. We believe the following skills and techniques will help to inspire your team: 

  • Allow autonomy 
  • Ask your team for their input 
  • Assess the individual interests and differences of your team 
  • Mentor them 
  • Listen and be open to their concerns 
  • Provide them with productive and challenging work 
  • Reward your team 
  • Set effective goals 
  • Learn effective team-building skills 
  • Say thank you to them! 

See our leadership, management and strategy courses here. 

    3. Culture and Strategies 

When you create a culture of gratitude and recognition in your team, they will pick it up and start to recognise each other on their own. This creates a great sense of community and cohesion that motivates everyone to perform at their highest level. 

So, what strategies can you implement to ensure you build a positive culture that creates an effective team? 

  • Use Agile methodologies 
  • Implement strategic planning techniques 
  • Develop high-performance within teams 
  • Ensure diversity across teams  
  • Change management planning 

We run a number of courses that can help you to implement these strategies, see here. 

In conclusion, leadership is a journey that never ends. Great leaders commit to continued growth through continued learning, practical application of skills, and networking. You will never be done growing as a leader. 

Commit to developing your team’s leadership skills as much as your own, and you will find not only gratitude and fulfillment but will also lay the foundation for developing strong and effective teams.